See what happens when communication just works.
| Trust & Safety | |||
| GDPR-first data handlingJovo is built to support responsible data handling and privacy requirements. | |||
| Safeguarding LogsA record of key activity across the organisation — edits, deletions, who made them, and which group was affected. | |||
| Groups & Communication | |||
| Chat GroupsA group where any member can post and start conversation. Built for two-way, member-led communication. | |||
| News GroupsA group where only selected people can post. Read-only for everyone else — built for one-directional sharing like news and updates. | |||
| Expiring GroupsA group that automatically closes at a date and time you choose. | |||
| Group FinderHelps members find and browse groups relevant to them. | |||
| Multi-GroupsA group made up of other groups. Post once and it appears in every group inside it. Replies stay in each individual group. | |||
| Groups included | Up to 20 | Unlimited | Unlimited |
| Posts & Engagement | |||
| EventsAdd a date (or dates) to a post so it also appears in a dedicated, chronological Events tab. | |||
| PollsAsk a single-choice or multi-choice question, with an optional closing date. | |||
| Scheduled PostsWrite a post now and choose exactly when it's sent. | |||
| Starred PostsHighlight an important post so it's easy for everyone to find again later. | |||
| Read CountShows how many people have seen a post. | |||
| Notification SchedulingSet the days and times you want to receive notifications. Messages outside those hours arrive quietly. | |||
| Media StorageHow long photos, videos, and files shared in groups are kept. After this period, media is removed but posts remain. | 30 days | 1 year | 3 years |
| Members & Access | |||
| Active users | Up to 100 | Up to 1,999 | 2,000+ |
| Anonymous MembersLets people join an open group without sharing their name, email, or phone number — ideal for people who just want to stay in the loop. | |||
| AreasGroups related groups together and lets you manage permissions across all of them at once. | |||
| Discoverable OrganisationYour organisation appears in Jovo's search, so people can find it and join open groups without an invite. | |||
| Multi-LocationSet up multiple locations or sites, each with its own default groups and Group Finder results, so people only see what's relevant to where they belong. | |||
| Branding | |||
| Organisation HeaderA custom image at the top of everyone's group list. | |||
| Custom EmojisAdd your own organisation-specific emojis and choose which ones appear as default reaction options. | |||
| Image LibraryA shared library of admin-approved images members can pick when adding media to a group. | |||
| Admin Tools | |||
| InsightsHigh-level stats for admins on groups, posts, activity, and engagement. | |||
| Integrations | |||
| ChurchSuite IntegrationSyncs groups and invites between Jovo and ChurchSuite; invite people using ChurchSuite tags. | |||
| Planning Center IntegrationConnects Jovo with Planning Center to support joined-up church communication and admin. | |||
| Support & Success | |||
| Support | Self-serve | Staff training + onboarding | Named account manager |
| Quarterly health checks & reviews | |||
If your requirements don’t fit neatly into a plan, we’ll create one that does. Whether you’re running a single event, operating across multiple locations or need something more tailored, our team is ready to help.
No. You pay one plan price for your church, not a fee per person, so most churches can add volunteers and members without their bill changing. Plans are banded by size, so the price only changes if your church grows past the band you’re on.
How long is the free trial?
The free trial runs for thirty days, completely unrestricted. Every feature is switched on and there’s no limit on how many people can join, so bring in the staff, volunteers and groups who would be using it.
What happens when the free trial ends?
When your 30-day free trial ends, you’ll need to choose a plan to keep using Jovo. Your church, groups and set-up won’t disappear when the trial ends, so you can pick up where you left off once you subscribe. You won’t be charged unless you choose a plan.
Lite suits smaller churches, up to around 100 people, with everyday features and up to 20 groups. The standard Jovo plan adds every feature, unlimited groups and the ChurchSuite and Planning Center integrations. Jovo Plus is for large or multi-site churches. If you’re not sure which fits, book a demo and we’ll help you choose.
What support is included with my plan?
It depends on the plan. On Lite you set things up yourself, using our support articles and live chat if you get stuck. The standard Jovo plan adds help to get set up, staff training and priority support. Jovo Plus gives you a named account manager and regular check-ins. The contact page has all the ways to reach us.
Are there any setup fees or message limits?
No to both. There are no setup fees, so your church can start without an upfront cost, and there are no limits on messages, so you can talk as much as you need to.
How do I pay, and can I cancel anytime?
You pay monthly by credit card, and you can cancel at any time from Jovo Admin or by emailing support@jovoapp.com.
Is my church's data secure?
Yes. Jovo was built to keep the people in your church safe and to be GDPR-compliant from the start, so protecting your data is part of what the product is for, not an add-on. Your data is encrypted and kept safe. Our Security page explains how.